Tip of the Week: Configuring IE for QP

Is your library using Internet Explorer to access QuestionPoint? If so, here are some recommended settings (for IE 11) to ensure that chat works well.

  • Set up the browser history to be automatically cleared.
    • Under Tools > Internet Options, on the General tab, check the box that says Delete browsing history on exit.
  • Allow popups. There are a couple of ways to do this, depending on your IE setup:
    • Go to Tools > Pop-up Blocker, and select Turn off Pop-up Blocker.
    • Or, go to Tools > Internet Options > Privacy tab, and under Pop-up Blocker make sure Turn on Popup Blocker is not checked. If you want to keep your pop-up blocker enabled, on the Privacy Tab, select Settings next to Pop-up Blocker and add www.questionpoint.org to the list of allowed sites.
  • Use tabs.
    • Under Tools > Internet Options > General tab, click on Tabs. Under When a Popup is encountered, select Always open popups in a new tab.

Thanks to Eugene Public Library for this week’s tip!

Posted in Tip of the Week