When answering Answerland questions, don’t forget to direct patrons to available statewide resources – including databases via Libraries of Oregon and the law libraries databases. These can be especially useful for patrons who do not have a library card, or whose library does not have the information they are looking for.
You can find information about these resources, including tip sheets and access information, on answerland.org > For Librarians > Reference & Policies > Statewide resources.
You can also find this information in the “Answerland – Academic Libraries” and “Answerland – Public & School Libraries” policy pages in QuestionPoint. To view these policy pages outside of chat, go to QuestionPoint > Quick Links (in left column) > Search Policy Pages, and search for “Answerland.”