Answerland goings-on 6/25/15

Hi Everyone,

The transition of Answerland administration from Multnomah County Library to Oregon State Library is fast approaching! As you saw in the recent email from State Librarian MaryKay Dahlgreen, the temporary coordinator will be in place on July 7, and in the meantime OSL staff is there to keep things running and to support you. (MaryKay’s email included all the necessary contact information – if you missed it, let me know!)

Josephine Community Libraries video with an Answerland cameo

Recently Josephine Community Libraries shared a video about their services that emphasized all the ways that the statewide LSTA grants support their community. It is a wonderful video all-around, but at the 2:10 mark is something extra special: an Answerland success story.

Answerland closed on July 4

Answerland is closed all day for Independence Day. Enjoy the holiday! (Answerland is open on July 3 – if your library is closed that day please be sure to drop your shift.)

Saturdays & Sundays

If you need a password reset or something similar on a Saturday or Sunday, you can still contact me, Rachael Short. I will have a different job within Multnomah County Library, but I can still help, and I will.

Annual report for…last year

I recently posted the full Annual Report for 2013-14 on our Statistics page. This is the report with how many hours each partner library staffed the statewide queue, how many questions patrons from each Oregon library asked, and the like. I hope that it still proves helpful in spite of the late date.

Congratulations Emily Stockdale!

Volunteer Emily Stockdale has been a part of Answerland for more than three years. Now she is moving on – to be a Librarian at the Woodburn Public Library! Congratulations, and thank you so much for the hours you gave and questions you answered.

Answerland theme song?

I recently stumbled upon a song called Answerland by the Berlin-based musician Planningtorock. It’s a sort of electronic dirge with the word “Answerland” repeated mournfully again and again.

Patrons chat back

It would be nice to have the title of the book, not just the link, because the links are hard to see in the chat text box, otherwise fantastic service.

Your site is wonderful.

Comments on after hours (QuestionPoint) chats:

Miriam was fantastic! She went above and beyond and helped me find just what I needed! I’m so relieved that I now have the ebook needed for my class (which i’m currently sitting in). Thank you Miriam for all of your help!

I appreciate the time and effort spent to help me with my problem.

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