Questions, Questions, Questions? Your library’s Reference Staff can help you find answers, presented by Margaret Harmon-Myers, Chair of OLA Support Staff Division and Sara Webster @ Beaverton City Library
This lightning talk will demonstrate some of the resources, from local community to international websites and many things in between that can be tapped for information to answer patrons’ questions. The Reference Staff shows the patron where and how to look, and takes him/her along for the ride in pursuit of the answers.
After 10 years of public school teaching, Margaret Harmon-Myers shifted to public libraries, working as Children’s and Young Adult Librarian at Klamath County Library for 6 years. She has now been at Eugene Public Library for over 17 years working in Adult Reference Services. She has been involved in OLA for 20 years, and is the Chair of the Support Staff Division of OLA.
Sara Webster is a Library Assistant with Beaverton City Library – Murray Scholls Branch, three years and going strong! She particularly enjoys geology reference questions and introducing people to the wonders of eBooks.