Library Service in the Digital Age, presented by Erin Berman @ San José Public Library
The role of librarians has always been to provide access to knowledge. This core value has not changed over the years, but the ways in which we address customer information needs has shifted greatly. During our keynote, Ms. Berman will speak about how librarians are updating their service models to meet the current needs of their communities and what the future of library services look like in this fast-paced, ever-changing world of technology.
Erin Berman is the Innovations Manager for the San José Public Library. She was an American Library Association’s Emerging Leader in the class of 2014, was named one of Library Journal’s Movers and Shakers in 2016, and is currently a California Library Association At-Large Board Member. Her work in the library field has mainly focused on STEAM education and bridging the technology divide. Projects include Pop-Up Mobile Makerspace, which invited new ways of thinking about public urban space design, the Virtual Privacy Lab empowering people to take control of their online identities, and the Maker[Space]Ship, a state-of-the-art mobile lab.