Oregon Reference Summit 2018 – Schedule

See the program PDF for session descriptions and speak bios.

Thursday, May 31

7:00 pm – 9:00 pm Reference Summit Social

Friday, June 1

8:30 am – 9:15 am   Breakfast

9:15 am – 9:30 am   Welcome and Introductions

9:30 am – 10:45 am   Keynote – Library Service in the Digital Age, presented by Erin Berman @ San José Public Library

10:45 am – 11:00 am   Break

11:00 am – 12:00 pm   Breakout Sessions

  • Meetings Made Easy: How automated scheduling services can streamline booking reference appointments, presented by Genifer Snipes @ University of Oregon
  • Using Transcript Analysis to Evaluate Librarian and Undergraduate Student Worker Chat Reference Service Quality, presented by Katherine Donaldson @ University of Oregon
  • The Map Is Not the Territory – It’s More!, presented by Liz Paulus @ Cedar Mill Community Library, Kathy Stroud @ University of Oregon and Jey Wann @ State Library of Oregon

12:00 pm – 1:00 pm   Lunch

1:00 pm – 1:30 pm   Lightning Talks

  • Do-It-Yourself Reference Training, presented by Emily-Jane Dawson @ Multnomah County Library
  • Using Grey Literature for Government Information Reference Research, presented by Natalie Brant @ State Library of Oregon
  • Lateral Reading vs. The CRAAP Test, presented by Brandon Wilkinson @ Chemeketa Community College 
  • “I Want to Know the Truth”: Access to newspaper articles as a social justice issue, presented by Mary Paynton Schaff @ Washington State Library

1:30 pm – 1:45 pm   Break

1:45 pm – 2:45 pm   Breakout Sessions

  • Misinformation, Fake News and Political Propaganda, presented by Donna Cohen @ Civics for Adults Workshops
  • Think Yes! Transforming Customer Service, presented by Rita Jimenez and Sarah Oliver @ Multnomah County Library
  • Critical Librarianship, Critical Reference, presented by Kelly McElroy @ Oregon State University

2:45 pm – 3:00 pm   Break, with refreshments

3:00 pm – 3:30 pm   Lightning Talks

  • Questions, Questions, Questions? Your library’s Reference Staff can help you find answers, presented by Margaret Harmon-Myers @ OLA Support Staff Division and Sara Webster @ Beaverton City Library
  • You’ve Come to the Right Place! Assisting other libraries’ patrons, presented by Joanna Milner @ Multnomah County Library
  • Adult Summer Reading, presented by Nancy Peate @ Multnomah County Library

3:30 pm – 4:00 pm   Discussion and Wrap-Up