Outstanding Service Award

Congratulations to the 2018 winner!

Valerie Florez, Answerland volunteer, is winner of the 2018 award. Valerie was selected for being an exemplary volunteer, service on both the Answerland Advisory Committee and the Quality Team, and for taking the initiative to secure additional grant funding for Answerland. Valerie has not only gone above and beyond what is expected of our volunteers, but through these activities has shown dedication to improving quality, providing leadership, and growing the service. Thanks Valerie for your hard work!

About the Award


  • To recognize significant contributions to the Answerland service

Who’s eligible

  • Answerland librarians and volunteers
  • Answerland partner libraries
  • Members of the Answerland Advisory Committee

Selection Criteria

Awardees will be selected based on the degree to which their services and/or actions:

  • Have made a lasting or meaningful contribution to or impact on Answerland
  • Are considered above and beyond the call of duty
  • Are in alignment with the goals of Answerland
  • Are recognized and valued by peers in the Answerland community


  • Every fall, the Answerland community will be given the opportunity to nominate someone for the award through an online form made available during the first two weeks in October.
  • By the end of October a recipient will be selected by the Answerland Coordinator, Quality Team leader, and Answerland Advisory Committee chair.
  • The recipient will be confirmed by the Answerland Advisory Committee at their next meeting.
  • The recipient will be presented with a certificate and a $25 gift card to Amazon or Powells, depending on recipient’s location.